At Kallyrell, we are committed to providing you with a seamless and reliable shopping experience. Please review our shipping policy for all the details on how we handle orders, shipping options, and delivery times.
Processing Time:
- All orders are processed within 1-2 business days from the time of purchase. Please note that orders placed on weekends or holidays will be processed on the next business day.
- Once your order is processed, you will receive an email notification with tracking information (if available).
Shipping Methods and Rates:
We offer free shipping on orders over $75 and charge $10 for orders under $75, all shipping costs will be calculated at checkout based on your location.
- Standard Shipping(USA): (Estimated Delivery: 3-6 business days)
International Shipping:
We don’t offer international shipping.
Shipping Restrictions:
- We currently do not ship to P.O. Boxes or APO/FPO addresses.
- Certain locations may not be eligible for certain shipping methods. If there are any restrictions on your address, we will notify you as soon as possible.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your package on the carrier’s website.
Missing or Damaged Items:
If you receive a damaged or defective item, please contact us immediately at [email protected] with your order number and photos of the damaged item. We will make it right by offering a refund or exchange.
Address Accuracy:
Please ensure that your shipping address is correct before completing your order. Kallyrell is not responsible for lost or delayed packages due to incorrect addresses. If you need to make a change to your shipping address after placing the order, please contact us as soon as possible.
Customer Service:
For any shipping-related questions, concerns, or assistance, don’t hesitate to contact our customer support team at [email protected].